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April 2024, question 11

Broker Compliance · Broker licensing and duties

Pursuant to CBP regulations regarding CBP's Office of Information Technology Security (CBP SOC), what must a broker do when there is a breach of physical records related to the broker's customs business?

  1. Notify electronically the CBP Office of Information Technology Security Operations Center (CBP SOC) within 72 hours of the discovery and provide CBP SOC with any known compromised importer identification numbers.
  2. Notify electronically and by mail CBP SOC within 72 hours of the discovery and provide CBP SOC any known compromised importer identification numbers.
  3. Notify the broker's assigned processing Center within 72 hours of the discovery and let their clients know their operations are temporarily suspended.
  4. Notify the CBP Executive Assistant Commissioner within ten (10) days of the discovery and provide any known compromised importer identification numbers.
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CBP's answer: A. A: Notify electronically the CBP Office of Information Technology Security Operations Center (CBP SOC) within 72 hours of the discovery and provide CBP SOC with any known compromised importer identification numbers.

A broker must tell the CBP SOC of any known breach of electronic or physical records. Notice is electronic, within 72 hours of discovery, and must include any known compromised importer identification numbers. Mail, the processing Center and a 10-day notice to the Executive Assistant Commissioner are not what 111.21(b) says; the 10-business-day step is only a follow-up list of more compromised numbers.

within 72 hours of the discovery of the breach, including any known compromised importer identification numbers 19 CFR 111.21(b)

Search for: CBP Office of Information Technology Security Operations Center

CBP's key cites: 19 CFR 111.21(b)

Question and key from CBP's April 2024 exam and answer key. The walk-through is ours; quotes are from the pinned editions in the reference viewer (HTSUS 2026 Basic, 19 CFR 2025 edition).